Training & Capability Building
Foundational Training
Getting new users comfortable with core D365 navigation and their day-to-day transactions before go-live.
Overview
Foundational training targets end users who are new to D365 entirely - covering navigation, core transactions for their role, and the basics of workflow and approvals. It's typically delivered in the weeks before go-live, role-by-role, so each group learns only what's relevant to their day-to-day work.
What's included
Where we typically start.
01Role-based training curriculum design
02Hands-on sessions in a sandbox environment
03Quick-reference guides & job aids
04Recorded walkthroughs for self-service learning
05Post-training competency check
How we deliver it
- Segment users by role and identify the transactions each group needs
- Build a hands-on curriculum using a training/sandbox environment
- Deliver sessions close to go-live so knowledge stays fresh
- Provide job aids and recordings for ongoing reference
- Check competency before go-live and flag gaps for follow-up
Ready to talk through foundational training?
Tell us where you are today - we'll map the fastest path to the outcome you need.