Training & Capability Building
Improvement Training
Deepening how experienced users work in D365 - advanced features, reporting self-service, and efficiency techniques.
Overview
Improvement training is for teams who are past the basics and ready to get more out of the platform - advanced reporting and Power BI self-service, workflow personalisation, batch processing, and lesser-used features that save real time once adopted. It's usually run a few months after go-live, once day-to-day usage has settled.
What's included
Where we typically start.
01Advanced-feature deep dives by role
02Power BI self-service report building
03Workflow & personalisation techniques
04Efficiency / shortcut training
05Power-user certification path
How we deliver it
- Identify where experienced users are still working around limitations
- Run deep-dive sessions on the advanced features that address those gaps
- Teach self-service reporting so teams rely less on ad-hoc requests
- Cover efficiency techniques - batch jobs, personalisation, shortcuts
- Establish a power-user group to sustain knowledge internally
Ready to talk through improvement training?
Tell us where you are today - we'll map the fastest path to the outcome you need.