Application Lifecycle
Maintenance & AMC Support
Ongoing production support and annual maintenance contracts so your D365 or Power Platform environment stays healthy after go-live.
Overview
Go-live isn't the end of the relationship. We run ticket-based support and structured AMCs across D365 F&O, Business Central, Power Platform and Power BI - covering everything from monthly patching and environment health checks to production incident response, so your internal team isn't carrying that load alone.
What's included
Where we typically start.
01Ticket-based incident & service-request support
02Monthly patching & platform updates
03Environment health monitoring
04Minor enhancement backlog management
05SLA-based response & resolution tracking
How we deliver it
- Set up a ticketing and SLA structure matched to your business hours
- Handle incidents, service requests and minor enhancements
- Apply monthly patches and platform updates in a controlled window
- Monitor environment health and flag risks before they become incidents
- Review the support backlog with you on a regular cadence
Ready to talk through maintenance & amc support?
Tell us where you are today - we'll map the fastest path to the outcome you need.